Self Storage Burnley for House Move

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Self Storage at Store First Burnley During a Double House Move

27 Aug 2024 –– Customer Case Studies
Self storage in Burnley

Our recent Burnley customers reached out to share their experience with our self-storage services during their house move.

When my partner and I decided to sell our respective houses and move into a new one together, we knew it wouldn't be the smoothest process. With two houses' worth of stuff to juggle and a long wait before our new home was ready, we needed reliable storage. Of course, first to mind was Store First Burnley. Just 10 minutes down the road from us (and even over the road from a pub!). We signed up in October and vacated in August, so the storage was essential for a solid 10 months. Here's how it went.

We initially wanted a single 100 sq. ft unit, but there wasn't one available when we enquired. Luckily, the manager, Dan, sorted us out with a two 75 sq. ft units instead. This actually turned out to be perfect for keeping our items organised—one unit for my stuff, one for my partner's!

The sign-up process was quick and painless. We popped in after work at around 5pm, and within five minutes, we had our units sorted. We paid upfront and bagged the discount: 50% off the first 12 weeks (a great saver when you're also paying for solicitors and estate agents!). Dan was fantastic, showing us around, handing over the heavy-duty padlocks for each unit, and he shown us how the free 24-hour access works.

We made use of Store First's free pick-up service, which was so efficient! We pre-booked the van for the following weekend, and Lesley arrived at the house bang on time. It took us around 40 minutes to load everything in, and once we were done, she drove it straight back to the storage facility for us. This meant we could get straight to work unloading everything into the unit without hassle. The free van service saved us both time and money—we didn't need to hire our own van or a removal company just to get our stuff into storage. It was so efficient and made the whole process a lot easier!

Store First Burnley made life so much easier during those chaotic months of packing up two houses. Accessing the units was straightforward, and the place felt safe even when we were there late at night. There are loads of security cameras, heavy shutter doors after hours, and emergency contact numbers for any issues with the lift or access. Speaking of the lift, it was a godsend. With our units on the second floor, the large lift and ample moving equipment made transporting bulky items like a king-size bed and three-seater sofa manageable. Even fully loaded, there was still plenty of space to manoeuvre.

We were amazed by how much we could fit in those 75 sq. ft units. Just when we thought we'd packed them full, we'd find more space to squeeze in another box or piece of furniture. Over the 10 months, everything stayed in precisely the same condition as when we first moved it in. The units were clean and dry, and the temperature was steady—no nasty surprises when we emptied them out.

Honestly, the whole experience with Store First Burnley was smooth and stress-free. Having 24-hour access was a lifesaver with our busy schedules, and the staff were friendly and helpful from day one. If you're in Burnley and need secure, flexible storage, I'd definitely recommend Store First. They took a lot of the hassle out of our double house move!